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Why Choose Us

BRANCEL BICYCLE TOURS STRIVES TO SERVE YOU

It takes teamwork and a solid commitment to deliver exceptional customer service year after year — and at Brancel Bicycle Charters that is what we strive to do.

Based on over 190 survey responses from customers we have an overall excellent or good experience rate of 99%, with 99.5% recommending us to others.

We offer services specifically for RAGBRAI cyclists to make your ride more enjoyable.

  • The trip across the state is on air-conditioned charter buses
  • Your bikes are transported by a professional bike packing company with over 25 years of experience. Bikes do not require any disassembly and are protected with heavy packing blankets.
  • Each bus has a bus host who plays movies and assists with any questions you may have.
  • We go out to all the overnight towns ahead of time to select preferred campsites. In the majority of cases this is away from the main RAGBRAI luggage group of 2,000 riders, but close enough if you want to spend some time in the main campground.
  • Once arriving at our campsite after biking you will have your luggage waiting for you along with canopies set up for you to relax in. This area will have numerous coolers stocked with a wide range of cold beverages.
  • A generator will be set up for those of you that need to charge an electronic device
  • We will have a bulletin board with information and maps of the town that you are spending the night in. There will also be papers available that describe what is happening in town.
  • We have a shower truck with us every night unless we are at a college or school with showers right next to us. Showers cost $6 and this cost is not included with camping fees.

Visit our Services page for more information.

We have over 17 years of experience with running the charter and have customers from over 40 different states and Canada. We intentionally limit the number of campers we charter to keep the group size manageable. Our goal is to help make the ride an enjoyable and memorable experience for you.

Our staff unloads luggage in color coding rows, gets up at 4:30 to get hot coffee from local stores, selects a wide variety of beverages, and sets up the campsite layout each day with chairs and canopies. We are available for your questions and needs during the week.

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99
%

rate the overall experience with our charter excellent or good

98
%

rate the value for services offered excellent or good

99
%

would recommend Brancel Bicycle Charters to others

17
years in the bicycle charter business

6,930
bicycles transported

125
combined years of RAGBRAI experience